About this blog
This blog explains the reporting, funding, workforce and quality measures that NDIS and aged care providers have to work with, in plain English.
Who this blog is for
It is written for the people who run registered NDIS providers and aged care providers, and for the teams around them: service managers, finance and quality leads, board members, and anyone who has to read a report and decide what to do next. We assume you know your own service well and that you do not want to learn a new vocabulary to understand a number.
How we check what we publish
Every rule, rate and figure we quote comes from the official source that sets it, and we link to that page so you can read it yourself. Each source carries the month and year we read it, written as "as at", because these rules change. If we cannot confirm something against an official source, we leave it out rather than guess. Where an article shows a screen or a figure from our own platform, it is example data from a demonstration company, never a real provider's numbers.
Who approves each article
Our director reads every article and approves it before it is published. Nothing appears on this blog that a person has not read first. If an article is later found to be wrong, the same person decides to take it down.
What these articles are, and what they are not
The articles explain and inform. They are general information about how a rule or a measure works, written for a wide audience. They are not advice about your organisation, and they cannot take account of your registration, your participants, your funding or your circumstances. Before you act on something you read here, check it against the official source and, where it matters, get advice for your own service.
If we get something wrong
Please tell us. Send us a message on the contact page and say which article it is and what is wrong. We will check it against the source. If an article is wrong, we take it down and publish a corrected one in its place rather than quietly editing it.
How to follow new articles
New articles appear on the blog page, newest first. If you would rather be told, the feed at /blog/feed.xml lists the 20 newest articles and works with any feed reader. There is nothing to sign up for and we do not ask for your email address to read anything here.
Where to go next
Questions about your own reporting?
Tell us what you need to see each week. We will show you how it could look, using our example company.