Residential aged care homes must have a registered nurse on site and on duty around the clock. Here is what that obligation covers, and what a home keeps on file to show the roster held.
Accommodation payments carry their own disclosure rules: a published maximum room price, three payment options, and a written accommodation agreement. Here is what goes where, and which official schedule holds the current rates.
Every residential aged care home gets four sub-category Star Ratings plus an overall one. Here is what each of the four measures, what data it is drawn from, and how often it changes.
Unspent home care package funds belong to the older person's budget, not to the provider. Here is how budgets, statements and unspent amounts are tracked and reported, and where the current rules sit.
A reportable incident under the Serious Incident Response Scheme is one of eight incident types involving a person receiving aged care. This post sets out the eight types, who you tell, and the 24 hour and 30 day clocks.
A gap between planned and delivered care minutes is the difference between the time your roster promised each resident and the time your staff recorded. Here is how to read that gap, and what to check first.
AN-ACC places every permanent resident in one of 13 classes, and that class carries both the daily funding weight and the daily care-minutes figure. Here is how the model works and how to check your own numbers against it.
Aged care providers report workforce information through a national survey, and the results are published openly. Here is what is collected, where to read it, and how to measure vacancy and turnover in your own home.
The QI Program collects 14 quality indicators from Australian Government funded residential aged care homes. This post explains what the indicators cover, and how to read a rise or fall in one of them without over-reading it.
Care minutes, occupancy, incidents and staffing are the four numbers worth checking every week in an aged care home. This is what each one tells you, and what a change in it usually means.
Tell us what you need to see each week. We will show you how it could look, using our example company.